Reliable Hosting at Quality Datacenters
Our Datacenters
Each of our datacenters offers top facilities for data equipment:
- multiple high-speed backbones
- redundant electrical supplies with generator backup
- limited access with multiple security provisions
- climate control system to maintain server cooling
- fire detection & extinguishing systems
- experienced technicians present 24 hours a day, 7 days a week
With their placement on high-speed Internet networks, servers at any of the datacenters provide rapid response to web visitors located in North America. Our locations connect to several different bandwidth providers at 10Gbps rates, maximizing uptime, reliability, and speed. No longer will users of your website suffer from slow data transfer or single points of failure. Benefit from using "Carrier neutral" facilities, where your web site operates from a data center connected to an array of internet providers.
Chicago datacenter
Our servers are within the Steadfast datacenter, built in 2010. We chose the Chicago datacenter after years of experience with a variety of datacenters and technical teams. Chicago is a rich interconnection point in the US, servicing the national commodity exchanges. The region has stable power sources and is less prone to "disaster" scenarios than the west coast or NYC region. This is also a SSAE 16 compliant data center, surpassing the earlier auditing standard of SAS 70 regarding data redundancy, network security, and data access reliability.
Phoenix datacenter
The Phoenix Arizona datacenter is the PhoenixNAP, located strategically between west coast and southern data resources. Over 2 dozen carrier service providers intersect at this location, providing rapid data access for users throughout North America.
Servers and Software
Our servers use Intel® multiple core CPUs, using hyper threading to provide the power of many virtual processors. Hard disk storage uses multiple drives in a RAID array, configuring the arrays for redundancy, to operate without interruption if one disk of the array should fail. A failed disk can be slid out of the server upon failure, and the replacement disk will have data re-built from the files on the redundant disk in the array. Our backup systems use the R1Soft system, performing daily backups with 7 days retention.
The servers run the Linux operating system (RedHat) and LiteSpeed web server software (an Apache compatible, faster replacement). KSplice is used to periodically update our OS kernal regarding critical bugs and security fixes. Supported languages include PHP, Perl, Python. MySQL and PostgreSQL database support is standard. Email service includes the Spam Assassin feature. Users manage their hosting and email service using the industry standard Cpanel control panel. Dozens of popular applications can be automatically set up in a hosting account using the Softaculous auto installer. Web account activity can be monitored using the AWStats statistics package.
24/7 Monitoring
Sites That Click employs 2 primary and several secondary monitoring services to verify our servers and their websites are operating normally. In the event of server downtime, administrators are notified within minutes of a failure. Our Rochester office receives downtime details within 5 minutes of any loss of service, and can coordinate with the datacenter technical staff to aid in resolution and keep our hosting clients informed. Our historical record is close to 100% uptime on each server, and we can provide a Service Level Agreement of 99.5% uptime upon request.